How to use the service

원격지원 서비스는 상담원이 고객의 화면을 함께 보면서 신속,정확하게 도와드리는 고객지원서비스입니다. 먼저 고객지원센터로 전화하신 후 상담원의 안내에 따라 해당 아이콘을 클릭 해 주십시오.

Enter Information

There is no agent available at the moment. Please wait.

    Remote Support agreement

    Remote Support agreement

    Agent will control your mouse / keyboard. Do you allow?

    The recorded video will be saved on your PC. Continue?

    Remote Support Recording Information

    Remote support process recording will be saved on the agent side.

    Need Password

    This is a private chat. Enter the password given by the Agent.

    Loading remote support program

    Click "Direct Download" if automatic connection fails.

    Waiting for reconnection

    Please click 'File Download' and then execute it to reconnect.

    If the website is not working properly download connection application(Download Help) as an alternative.